At Hyatt, we believe that true hospitality extends beyond our hotels—it’s about caring for the people, communities, and planet we share. Guided by our purpose “to care for people so they can be their best,” we are committed to building a more sustainable future and creating meaningful social impact wherever we operate.
Our Commitment to Sustainability
Hyatt’s sustainability vision focuses on protecting the environment, supporting local economies, and delivering responsible hospitality across our global portfolio.
Through our World of Care platform, we set measurable goals to reduce our footprint, conserve natural resources, and operate with integrity and transparency.
Key Focus Areas:
Carbon Reduction: Improving energy efficiency, transitioning to renewable energy sources, and achieving science-based emissions targets.
Water Stewardship: Implementing water-saving systems and supporting conservation in high-risk regions.
Waste Reduction: Eliminating single-use plastics, increasing recycling programs, and reducing food waste across all properties.
Sustainable Sourcing: Partnering with ethical suppliers and prioritizing local, seasonal, and responsibly sourced ingredients.
Tip: Many Hyatt properties feature visible sustainability efforts such as refillable amenities, smart thermostats, and digital check-in to reduce paper and plastic use.
Social Responsibility & Community Impact
We believe care begins in our communities. Hyatt colleagues, owners, and guests work together to uplift people and create positive change through education, opportunity, and inclusion.
Our Social Impact Priorities:
Diversity, Equity & Inclusion: Fostering an environment where every guest and colleague feels welcome, respected, and valued.
Education & Employment: Supporting youth training and hospitality programs in local communities.
Disaster Relief & Support: Providing aid and shelter during natural disasters and humanitarian crises.
Community Engagement: Encouraging volunteerism and partnerships with local organizations worldwide.
Note: Each Hyatt property is encouraged to support local causes and volunteer initiatives that reflect the culture and needs of its community.
Responsible Hospitality in Action
From global programs to on-property initiatives, Hyatt continuously works to enhance sustainability and guest awareness.
Green Building Design: New developments prioritize energy efficiency, renewable materials, and environmental certifications (such as LEED).
Sustainable Dining: Chefs source ingredients locally, reduce food waste, and promote plant-forward cuisine.
Eco-Friendly Amenities: Guestrooms feature refillable bath products, energy-efficient lighting, and smart temperature systems.
Sustainable Events: Meeting planners can choose eco-conscious event packages with minimized waste and carbon offset options.
Example: Several Hyatt hotels have achieved the Green Key or EarthCheck certifications, demonstrating leadership in environmental responsibility.
Partnering for a Better Tomorrow
Hyatt collaborates with organizations and local partners who share our commitment to people and the planet.
World Wildlife Fund (WWF): Supporting ocean conservation and responsible seafood sourcing.
Clean the World: Recycling soap and amenities for communities in need.
Global Green Building Council: Advancing sustainable construction standards.
By working together, we ensure that every stay contributes to a healthier, more sustainable world.
Transparency & Accountability
We track our progress through measurable goals published in Hyatt’s annual World of Care Report.
This report outlines our sustainability achievements, diversity milestones, and ongoing challenges—ensuring transparency in every step we take.
You can learn more at hyatt.com/worldofcare .
Caring for the Planet, People, and Tomorrow
Sustainability is not a program—it’s a promise.
At Hyatt, we’re redefining hospitality through thoughtful action, meaningful partnerships, and a lasting commitment to care for our world, our guests, and future generations.
Because when we care today, we create a better tomorrow.
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